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What is a ?

A content management system (CMS) allows you to create, manage and publish content on a website without needing extensive technical knowledge.

Examples of content management systems include Wordpress, NationBuilder, SquareSpace, Facebook, Instagram and TikTok.

What is a computer?

A computer is a hardware device for processing, storing, and displaying information. Examples of computers include laptop computers and desktop computers.

What is a computer program?

Computers use programs (also known as software or systems) of ordered sequences of instructions to perform jobs.

Computer programs can have:

  • interactive jobs that start when you sign on to the system and ends when you sign off the system. During the job, you interact with the program. You enter requests and the program acts on each request. Examples include web browsers or document progressing programs/software.
  • batch jobs that consists of a predefined group of processing actions that require little or no interaction between you and the program. When you submit the batch job, the job enters a job queue where it waits until the program is ready to process the job. Examples include printing program/software.

Computer programs can be either:

  • system programs that supports the computer hardware to run. System programs can be for the operating system, language processor or device drivers.
  • application programs that perform special functions on the computer hardware. Application programs can be for a general purpose or customised or utility.

What is a web browser?

An application program that allows you to access, search, view and edit information on the World Wide Web, when you have access to the Internet, is called a web browser (like Mozilla's Firefox Google's Chrome, Microsoft's Edge).

The World Wide Web (WWW), often called the Web, is a system of interconnected information that you can access using the Internet. Whilst, the Internet is a means of connecting a computer to any other computer anywhere in the world.

Information on the World Wide Web can be accessed through a URL (Uniform Resource Locator). This is the web address of the information, like https://www.example.com./, that tells your web browser where to go. Key part's of a URL's structure includes:

The url is the full https://www.engagementforchange.com.au. Whilst the scheme is the https://, and the domain name is the www.engagementforchange.com.au

  • Scheme, which indicates the what method (otherwise known as a protocol) that the browser must use to request the information. Usually for websites the protocol is HTTPS or HTTP.
  • Domain Name, which is the human readable web address of the IP (Internet Protocol) address where the information is stored.

What is a website?

A website is a collection of information that is displayed as content on webpages. You can access a website searching its URL through a web browser, which is an application program on a computer device. Website information can be composed through:

  • HTML (Hypertext Markup Language): a language that tells the web browsers how to display a webpage's content, such as text, pictures, and links, including tthe content's structure and layout using tags and attributes.
  • CSS (Cascading Style Sheets): a language which controls the visual presentation of the page, including colors, fonts, and layout.
  • JavaScript: a language which adds functionality and interactivity to a page, such as form validation, dynamic content updates, and event handling.

What is a content management system?

A content management system (CMS) allows you to create, manage and publish content on a website without needing extensive technical knowledge.

Why do I a content management system?

The reality of today is that people are in an affordability, time and mental health crisis. In our actions to challenge injustice and build collective power, it needs to be easy for people to understand and join our movement. 

You need a content management system (CMS) that allows you to create, manage and publish content on a website without needing extensive technical knowledge to ensure that people have an accessible way to understand and join your movement, and you can easily onboard people in contributing to it.

What is a content management system?

A content management system (CMS) allows you to create, manage and publish content on a website without needing extensive technical knowledge.

This is important as 94.9% of the population on this continent use the internet, with 89% using a search engine website with 95% of those using Google's Search to find information1. That should include what you do and how people can join you.

What content does a content management management system include?

At their core content management systems will display text and media (images, videos, files) content. However, the way that the content is displayed, through the use of design elements, depends on the content management system.

Examples of design elements that can be used to grab people's attention include sliders that slide between media content, accordions that allow information to be collapsed and expanded, and cards that display excerpts of information of a page's information.

Why does it matter how content is displayed?

In 2025, the state of Charities annual report2 outlined that:

  • there was over 18.9 billion dollars donated to the over 52,000 charities, with approximately 40% of the total donations and bequests going to just 30 charities.
  • 9.5 million people engaged in either formal or informal volunteering, at a rate of 2.4 volunteers for every employee.
  • more than half (52.1%) of all charities had no paid staff, with extra small charities the most dependent on volunteers, nearly 90% had no paid staff

With the volume of organisations and groups available, to make yours the one that people want to contribute to, the information about what you do and why you do it needs to be displayed in a way that people understand and want to get involved.  

You need a content management system (CMS) that allows you to create, manage and publish content on a website without needing extensive technical knowledge to ensure that people have an accessible way to understand and join your movement, and you can easily onboard people in contributing to it.

What content management system is for me?

There are a number of different content management solutions available for your organisation. If you want the short answer, contact us to support you.

Tell us about your next project

About You

About Your Organisation

About Your Project

What content management system is applicable?

Content management systems were originally built for a wide range of purposes, including the displaying of interlinked content, fundraising or ecommerce. This means you need to evaluate your needs surrounding:

  • How much content is going to be displayed and interlinked with each other
  • How regularly will the content be updated and maintained
  • If multiple user roles with different permission levels are needed, including if the site will have a member portal
  • If there are any integrations with contact relationship management systems are required
  • Whether ecommerce, form, image and video gallery, donation functionality is required

When your requirements surrounding what is suitable is complete, you'll be able to compare which content management systems are best able to fulfil them.

What content management system is suitable?

Maintenance considerations are the number one item when deciding which content management system is applicable for you. This includes evaluating, after the initial set up, who is going to:

  • Review content for currency and accuracy
  • Add new content 
  • Implement updates to the content management system
  • Add new people to the content management system
  • Train people on how to use the content management system

After determining the who, and thinking about a succession plan for that person, its important to consider the technical skills of this person and choosing a system that is most applicable for them to fulfil that maintenance to the content management system. 

If the flashiest system never gets maintained, then its as good as a simple one. 

What content management system is affordable?

Content management systems have different pricing structures that surround:

  • How many users are going to be accessing the content management system
  • How many user roles and permission sets are needed
  • What functionality is required 

After determining these requirements of the content management system, its easier to compare which content management system is most affordable in terms of both cost, time and patience. 

  1. Statista (Dec 2025), 'Internet in Australia - statistics & facts', web page,  https://www.statista.com/topics/5261/internet-usage-in-australia/
  2. Volunteering Australia (May 2026), 'Key volunteering statistics', web page, https://www.volunteeringaustralia.org/research/key-volunteering-statistics/